FAQS

1. How Can I Cancel My Order?

To ensure our customers receive their items as quickly as possible, we begin processing orders immediately. Therefore, cancellations can only be requested within 12 hours of placement. Once this window has passed, the order is already in our fulfillment system and cannot be reversed. We appreciate your understanding in helping us maintain a fast and efficient delivery process.

2. When Will My Order Ship?

Quality takes a moment, but we move fast. Most orders are processed and dispatched within 3 business days of your purchase. As soon as your package leaves our facility, we will email you a tracking number so you can follow its journey.

3. How Long Does Shipping Take?

At glanceplus, we source our unique collections from specialized fulfillment centers worldwide to bring you the best value.

• Average Delivery: 7–20 business days.

• Tracking Updates: Your tracking link will typically become active 3–7 days after the package departs the warehouse.

4. Is My Personal Information Secure?

Your security is our top priority. We utilize industry-standard encryption and advanced security protocols to ensure your data remains 100% private and protected. For more details, please view our Privacy Policy. If you have any concerns, our team is here to help at: glanceplus@oneservice.online.

5. How Do I Know if an Item is in Stock?

Our curated collections move quickly. To ensure fairness, items are reserved from our inventory only once an order is successfully placed. We coordinate directly with our design partners to fulfill your request promptly. You will receive a notification the moment your selection is ready for its final journey to you.